{"id":985,"date":"2022-08-30T19:05:02","date_gmt":"2022-08-30T19:05:02","guid":{"rendered":"https:\/\/metrocite.devrouge.com\/after-sales-service\/"},"modified":"2025-08-13T15:19:51","modified_gmt":"2025-08-13T15:19:51","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/metrocite.devrouge.com\/en\/after-sales-service\/","title":{"rendered":"After-sales service"},"content":{"rendered":"
[vc_row fullwidth=”true” el_class=”row-header” css=”.vc_custom_1662477692886{background-color: #f4f4f4 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1700856738672{background-image: url(https:\/\/metrocite.devrouge.com\/wp-content\/uploads\/2023\/11\/header-service-apres-vente.jpg?id=28835) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”header-bg-img”][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” el_class=”trigger-title trigger-line” css=”.vc_custom_1661886020881{background-color: #f4f4f4 !important;}”][vc_column][vc_row_inner is_fullwidth_content=”false”][vc_column_inner][vc_column_text disable_pattern=”false” align=”center” css=”.vc_custom_1661885707486{margin-bottom: 0px !important;}”]\n
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After-sales service<\/h1>\n[\/vc_column_text][mk_padding_divider size=”30″ visibility=”visible-sm”][mk_padding_divider size=”50″ visibility=”hidden-sm”][vc_column_text disable_pattern=”false” align=”center” animation=”fade-in” el_class=”contenu-padding” css=”.vc_custom_1670341562586{margin-bottom: 0px !important;}”]Are you officially settled in your new condo? Wonderful! If you require assistance or have questions about the common areas or the many amenities at your disposal, contact the M\u00e9trocit\u00e9 property management team. [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row fullwidth=”true” css=”.vc_custom_1661971515625{background-color: #f4f4f4 !important;}”][vc_column][mk_padding_divider size=”25″ visibility=”hidden-sm”][vc_row_inner is_fullwidth_content=”false” el_class=”row-padding row-align-center”][vc_column_inner width=”1\/2″][vc_column_text disable_pattern=”false” align=”center” animation=”fade-in” css=”.vc_custom_1692215748615{margin-bottom: 0px !important;}”]Service department
\n<\/strong>
\nPhone number:<\/strong> 450 934-9501 (ext. 229)<\/a>
\nUrgences:<\/strong> 450 934-9501 (option 5)<\/a>
\nFax: 450 934-9503
\nservice@metreocite.ca<\/strong><\/a>[\/vc_column_text][mk_padding_divider size=”20″ visibility=”visible-sm”][\/vc_column_inner][vc_column_inner width=”1\/2″][mk_button dimension=”flat” size=”large” url=”https:\/\/auth-metrociteresidents.buildinglink.com\/Account\/Login?ReturnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dbl-web%26response_mode%3Dform_post%26response_type%3Dcode%2520id_token%26scope%3Dopenid%2520profile%2520groups%2520buildinglink%2520offline_access%26state%3DOpenIdConnect.AuthenticationProperties%253D6cCn4Iejiv0gPotX-JzyOy-ZzVrWnEHnokUqzTptk246p1UeFfKt0wXuY5WUtjaRrP2Fdy5vtfz0GWcU27Tg4o6jQfCTAEIhxBmwY88SZaxRcDMKOUjaUSHFF3jQjBkOcYANkrtCAFYiNCf2Chnrjmi3zWd5k1YRiwIAjEwNxvU%26nonce%3D637469494438578779.MGM0N2U1Y2ItOTFiZi00OWY1LTgxZTQtOTNhY2ZiOTZmMDUxZGQxMGRjNDEtNDUyNS00ZTUzLTlkZjQtMDY5MmMzMzI4MDgw%26returnUrl%3Dhttps%253A%252F%252Fmetrociteresidents.buildinglink.com%252Fv2%252F%26redirect_uri%3Dhttps%253A%252F%252Fmetrociteresidents.buildinglink.com%252Fv2%252Foidc-callback%26x-client-SKU%3DID_NET461%26x-client-ver%3D5.4.0.0″ target=”_blank” align=”center” fullwidth=”true” margin_bottom=”0″ margin_right=”0″ el_class=”btn center-mobile btn-portail btn-small-txt”]Log on to your resident
\nwebsite\/Building Link[\/mk_button][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=”false” el_class=”row-padding row-align-center”][vc_column_inner][mk_padding_divider size=”25″ visibility=”hidden-sm”][vc_column_text disable_pattern=”false” align=”center” el_class=”contenu-padding” css=”.vc_custom_1693424501303{margin-bottom: 0px !important;}”]For any question, comment or repair request concerning your CONDO IN LAVAL<\/strong>, please fill out the repair and repair request form below and send it to: service@metrocite.ca<\/a><\/strong>.<\/p>\n

For any question, comment or repair request concerning your CONDO IN DOLLARD-DES-ORMEAUX<\/strong>, please fill out the repair request form below and send it to: serviceddo@metrocite.ca<\/a><\/strong>.[\/vc_column_text][mk_padding_divider size=”20″][mk_button dimension=”flat” size=”large” url=”\/wp-content\/uploads\/2023\/08\/apres-vente-en-v2-2.pdf” target=”_blank” align=”center” margin_bottom=”0″ margin_right=”0″ el_class=”btn btn-small center-mobile”]Repair and repair request for[\/mk_button][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=”50″ visibility=”visible-sm”][mk_padding_divider size=”100″ visibility=”hidden-sm”][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=”50″ visibility=”visible-sm”][mk_padding_divider size=”100″ visibility=”hidden-sm”][vc_column_text disable_pattern=”false” align=”center” css=”.vc_custom_1661891858581{margin-bottom: 0px !important;}”]\n

Useful tools to maintain your unit<\/h3>\n[\/vc_column_text][mk_padding_divider size=”50″ visibility=”hidden-sm”][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text disable_pattern=”false” align=”center” css=”.vc_custom_1661891881490{margin-bottom: 0px !important;}”]Air exchange system maintenance<\/strong>[\/vc_column_text][vc_video][\/vc_column_inner][vc_column_inner width=”1\/2″][mk_padding_divider size=”50″ visibility=”visible-sm”][vc_column_text disable_pattern=”false” align=”center” css=”.vc_custom_1670341595919{margin-bottom: 0px !important;}”]Wall air conditioner maintenance<\/strong>[\/vc_column_text][vc_video link=”https:\/\/www.youtube.com\/watch?v=Qm9qT2EqdG4″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row fullwidth=”true”][vc_column][mk_padding_divider size=”50″ visibility=”visible-sm”][mk_padding_divider size=”150″ visibility=”hidden-sm”][\/vc_column][\/vc_row][vc_row fullwidth=”true” el_class=”trigger-line-02″][vc_column][vc_raw_html]PGRpdiBjbGFzcz0idmVydGljYWwtbGluZS0wMiI+PC9kaXY+[\/vc_raw_html][mk_padding_divider size=”50″ visibility=”visible-sm”][mk_padding_divider size=”100″ visibility=”hidden-sm”][vc_row_inner css=”.vc_custom_1661893348296{background-color: #f4f4f4 !important;}”][vc_column_inner][mk_padding_divider size=”50″ visibility=”visible-sm”][mk_padding_divider size=”100″ visibility=”hidden-sm”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row fullwidth=”true” css=”.vc_custom_1661893218209{background-color: #f4f4f4 !important;}”][vc_column][mk_padding_divider size=”50″][vc_row_inner el_class=”row-flex fullwidth-tablet”][vc_column_inner width=”1\/2″][vc_single_image image=”28832″ img_size=”full” alignment=”center” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text disable_pattern=”false” animation=”bottom-to-top” el_class=”contenu-right-padding center-mobile” css=”.vc_custom_1670341612760{margin-bottom: 0px !important;}”]\n

Refer us a new buyer!<\/h2>\n

If you are fully satisfied with the purchase of your M\u00e9trocit\u00e9 condo or townhouse, refer a new buyer to us by email at<\/strong> vente@metrocite.ca<\/strong><\/a> or by phone at<\/strong> 514 613-6108<\/strong><\/a> and you could receive a $1,000 compensation<\/strong>. Please make sure to inform us of the referral before your buyer\u2019s first visit.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=”100″][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row fullwidth=”true” el_class=”row-header” css=”.vc_custom_1662477692886{background-color: #f4f4f4 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1700856738672{background-image: url(https:\/\/metrocite.devrouge.com\/wp-content\/uploads\/2023\/11\/header-service-apres-vente.jpg?id=28835) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”header-bg-img”][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” el_class=”trigger-title trigger-line” css=”.vc_custom_1661886020881{background-color: #f4f4f4 !important;}”][vc_column][vc_row_inner is_fullwidth_content=”false”][vc_column_inner][vc_column_text disable_pattern=”false” align=”center” css=”.vc_custom_1661885707486{margin-bottom: 0px !important;}”] After-sales service [\/vc_column_text][mk_padding_divider size=”30″ visibility=”visible-sm”][mk_padding_divider size=”50″ visibility=”hidden-sm”][vc_column_text disable_pattern=”false” align=”center” animation=”fade-in” el_class=”contenu-padding” css=”.vc_custom_1670341562586{margin-bottom: 0px !important;}”]Are you officially settled in your new condo? Wonderful! If you require assistance […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-985","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAt M\u00e9trocit\u00e9, after-sales service is always a priority.<\/title>\n<meta name=\"description\" content=\"Do you own one of our units? Our property management team is there to assist you.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"At M\u00e9trocit\u00e9, after-sales service is always a priority.\" \/>\n<meta property=\"og:description\" content=\"Do you own one of our units? 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